04 August 2026
Fiona Wilson, National Code Advisor
Preparing for your 2026-27 Triennial Audit
A practical three-step approach for ACoP members
Purpose. This briefing is for ACoP members undertaking a triennial audit in the 2026-27 cycle. It is intended to help members plan early, organise stakeholders, make best use of the annual self-audit, and submit a complete and well-evidenced audit by the ACoP deadline of 30 April.
Context. The triennial audit is undertaken every three years through the formal audit process, with the annual self-audit acting as a signpost for the live triennial. The 2025-26 year was the first year of the new Code, which came into force on 1 May 2025. Members in this cycle therefore have the advantage of having completed at least one self-audit under the new Code and can draw on the membership team’s feedback from previous triennials to support a smoother, less painful process.
Recommended approach
Treat your triennial audit as a three-step activity: stakeholder onboarding, planning and implementing, and submitting the audit.
At a glance
Step | Focus | Main outcome |
1 | Stakeholder onboarding | The right people are engaged early, with roles, responsibilities and approval routes understood. |
2 | Planning and implementing | Evidence, actions, inspections, communications and tools are organised and actively managed. |
3 | Submitting the audit | The audit is approved, all clause evidence is included, required declarations are made, and recommendations are entered on the CMS. |
Step 1: Stakeholder onboarding
Aim
Put the right people, meetings and accountabilities in place early so the audit does not rely on one individual or become compressed close to the deadline.
Step 2: Planning and implementing
Aim
Use previous audit findings, self-audit evidence, auditor engagement and practical tools to identify and resolve issues before submission.
Step 3: Submitting the audit
Aim
Submit a complete, approved triennial audit and provide assurance that required data and follow-up actions are accurate and actively managed.
1. Complete the submission:
2. Make a declaration confirming that your building list, complaints, audit recommendations, self-audit and member record data is accurate.
Note - Audit recommendations must be added to the CMS with target dates and a responsible person. Recommendations do not have to be completed before 30 April, but future deadlines must be reasonable and proportionate. For example, if an action is to update posters on noticeboards in kitchens, the deadline should not fall after the next residents have arrived.
3. Respond to your audit outcome letter from the CASB, if required. The outcome will state whether the audit is accepted, accepted with actions or not accepted by ACoP. Depending on the outcome, the letter may set out actions requiring your organisation to provide additional assurance that you are engaged with ACoP and are committed to maintaining Code compliance.
Practical questions for members to ask internally
Key message
Start early, involve the right people, use the self-audit as your roadmap, and keep evidence and actions visible. The 2026-27 cycle gives members the benefit of prior self-audit activity under the new Code, alongside the learning and improvements ACoP have implemented after previous triennials. The aim is to make the process structured, timely and proportionate, while maintaining clear assurance around Code compliance.